Frustrating WTF's

Just had to leave one thought today: 

How frustrating is it to be given instructions for a new process, and :

1. it doesn't work as they say it should
2. people who have additional tasks aren't doing them
3. management isn't doing their part of the new process

Added to the frustrations of having to learn - and teach! - new processes,
management decides that you have enough time in your day to do someone else's job, too!

We're technically on day 3 of this new process, and frankly I don't see it working out.  I'm doing just as much as I used to do with my old processes, but have been added about 6 hours of work to the daily tasks of maintaining what they're calling the "Clearance Department".  In that, I am held accountable for maintaining on hand accuracy and current price changes.  However, I cannot make corrections to pricing errors, or on hand mistakes, because the department managers aren't doing their part in making sure things are scanned properly. 

I'm leaving this here for two reasons:  one, because I'm frustrated beyond anything I've ever been, and two, I don't trust management to allow things to "slide" as we're working through the kinks.  Should the day come (and I'm certain it will) when management decides that my job performance needs to be evaluated, I want -- correct, NEED --  to have documentation for all these problems.



To the higher ups,
the powers that be,
 in our Home Office,

WTF were you thinking??