There's a reason I choose UPS to ship my packages ... I have had trouble with the post office in the past, and so in order for my packages to be delivered, I opt to pay the little bit extra to ship UPS. I did this 10 days ago, shipping from Mesa, AZ to Tucson, AZ. Usually, that's a one or two day deliver. During the busy holiday season, sometimes 5 days.
This time, I shipped a small bubble wrap envelope, 8x10, and inside were some hand sewn masks for my kids. The package weighs less than a pound. I was charged $10 and change to ship this. And frankly, the cost of the items inside the package were negligible -- until you add in the labor for all the sewing I did to make masks that fit my family well. Of course, I didn't declare the value to be over $50, but with masks selling easily at $10 a piece, then yes, my package value was $100.
What I'm even more frustrated about is the fact that I can't connect with anyone via the internet. It forced me to first create an account, and then when you add in my tracking number, it tells me that tracking number isn't listed under my account. Well whoop-tee-doo. Without instructions to connect my account to this tracking number, I cannot even begin to start a claim.
Because THEY made the error, I am forced to drive back to the store and do ... what? Begin a claim, I am hoping.
I realize that with all this COVID stuff and extra online shopping and shipping, I need to be a little bit reasonable. But I get very frustrated because I opted and paid for UPS to ship my package. If they subcontracted it to the postal service .... Grrrrrrr. What's the point of choosing a reputable company if they're going to give it to them anyways?
.
I know that $hit happens. 
But this was important to me.
So UPS vs Fed Ex ... which is better???
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