Wednesday, July 2, 2014

Solid Performer

Solid Performer.
yick.
to me, that sounds .... substandard.

Today, I got my annual review.  and Solid Performer just doesn't sound good to me.  I always go above and beyond my duties to get the job done.   But I am beginning to think that after 5 years of doing the same job, and having an entirely new management team, some who have never worked for my BigBox store, my staff is spoiled by how much I do, how much I take on because no one else does.  And because I've done it so long, its beyond their expectations.   So now what?   How do I dial it back to performing just my duties?  It's very difficult to do when you're the kind of personality who likes to make sure things are done quick and correctly, and who needs to feel a sense of accomplishment at the end of the day.

How do you relearn values?  How do you relearn what "accomplishment" means when you do what I do?  Because there are returns 24/7 from customers, there is never a point where all of my work is completed.  Just when you think its done, here comes another heaping buggy full of stuff.   So much for feeling like you got anything done!

Of course, having a helper like the one I have -- ok, don't jump all over me if this sounds stereotypical, but he's a guy.  And if he doesn't know exactly what to do with an item, he stashes it inside the claims cage.  Come Monday mornings, I have an entire cage full of things I have to deal with.  He saunters in on a Thursday to a cleaned out cage, and proceeds to junk it up .....  Its a never ending cycle as well.

Teach him, you say????  Been there.  Done that.  But there are times when all of a sudden -- boom -- he forgets his instructions, and does it his own way. Which means I have to locate the error in the stack of boxes that are taped closed and finalized.  mm hmmm.  Easier to find and deal with when its still out of a box and sitting there.  

So, back to my original question:  Now what??  I don't want to be "the bitch" and say "not my job" all the time, but frankly, maybe I need to be pushing back and forcing some of the other folks to do things the correct way.  While its one thing to train newbies, it bothers me that a manager who makes 3times (or more) my salary comes to me for advice.  But when it comes to annual reviews, they forget where they're getting their answers.

Lovely.  This is the kind of thing that keeps me awake at night, tossing with all the turmoil I create for myself before I have a solid plan in place.

No comments: