Who Cares Rant

I am an XP die-hard and mine finally quit.  What I soon discovered with Win7 is that my old programs are not compatible, and I need to purchase more software.  I was disappointed on my trip in to Fry's Electronics.  Photo editing software and goodies are pretty much non-existent - same goes with my local Big Box Store.  Does everyone buy their software online now??  Ugh.

My rant has to do with my own Big Box store.  I approached an electronics employee and mentioned that on our employee sale day, I wanted to purchase $99 worth of software, but the shelf was empty of this particular item.  After scanning the barcode, it showed 5 in store, but ... where are they?  When I asked, the response was "you know how it is in the backroom...."  I was totally bummed.  Sure, I know there are issues, and sure, I know that working in a high volume dept has its challenges, but I am still a customer and that's ... no way to earn sales!   Really bummed me out that attitudes have degraded to the point of a shoulder shrug, an "oh well" attitude.  
Has the Big Box mentality taken away our reason to do our best any more???  
For me, that's a sad issue, because we should all care.

End of rant.