My son had a checking account with Chase Bank, part of JP Morgan
He died July 2nd.
I went to the bank on July 27th to close out his account.
After waiting 30 minutes for a banker, and another 20 minutes of her processing paperwork, I was told they "can't do anything until it's been 30 days after the date of his death".
Being in my state of .... shock, I accepted what she told me and left.
August 14, I return to the bank to attempt to close his account (again). No waiting this time, but all the paperwork needed to be filled out again -- only to be told that there's a hold on the account.
Um... what?
"You people are really something ... you couldn't have told me that before so I could start getting this taken care of ?? I just want to get this completed." I told them.
After I left, I realized that I wasn't in my right mind to ask questions.
Who put the hold on the account???
My son's employer can put a hold on his private banking account?
Or did Chase put the hold on the account?
They wanted to get one extra month's payment for his account??
Do they really need that $15 ?
I checked the Chase website, nothing there says anything about waiting 30 days.
My son worked in retail, and there couldn't be that much money in his account.
I was just trying to do the right thing by closing his account.
They wouldn't tell me a balance; if it was less than $100 I'd walk away; this isn't worth it!
Seriously, this is crazy. My advice: make sure there's more than one person authorized on a checking account. If something happens to one person, write a check for all but $10 and let the bank just close the account themselves and avoid all this hassle.
PS: I don't bank at Chase ... never have, and now never will.
Showing posts with label bank. Show all posts
Showing posts with label bank. Show all posts
Wednesday, August 14, 2019
Saturday, July 27, 2019
After It All Comes the Chores
It's Saturday, a very long day with all that's been going on.
I steeled myself to take the first step, took Brian's "papers" to his bank to close out his account. After sitting there waiting for 30 minutes, the banker took me back, started the process. I'm going to get a little snippy here .... I think the woman needed glasses. She was trying to read the papers and kept easing it closer then further away. To top it off, she was entering data into the computer - but her nails were so long, she couldn't type and had to keep correcting her mistakes. She would glare at the screen, lean in for a closer look, correct again. Then she said "I'll be right back, I need to make a copy of this." I make copies of stuff all day long at work, it shouldn't take 10 minutes! When she brought it all back, she handed it all back to me and said they can't do anything until 30 days have passed since Brian died.
Talk about being a little perturbed with all this!
I hope next time I approach the bank, it will be with someone else.
On top of all that, work called because they couldn't do something ..... they're not trained? they don't know the procedure? Hello... can't you look it up like I would????? And frankly, as much as I like my co-worker, sometimes she's .... just not all that. It's very frustrating to know that the next 48 hours they are doing things they're not used to doing, and making mistakes. Come Monday, they will expect *me* to fix it all. I tell ya, it makes me want to call out sick!!!!
The rest of the day has been pretty much a bust. I've been trying to keep busy. I tried binge watching some Netflix. I tried cleaning the garage. Brian's room. The dining room. I managed to vacuum and then steam mop my floors -- we had 3 dogs in the house last weekend, all weekend long! So it's nice having that done. :)
Tomorrow will be another long day.
Having to make decisions about what to do with Brian's stuff has been plaguing me. I don't want to create a shrine in his room, but at the same time, his guitars and his Metallica art hangs on the walls still. His dresser still has his wallet(s) and his pocket knives. There are two jackets hanging in the closet, along with a long leather duster-style coat - I think the guy in the Matrix wore one like it?? Then there's the stuff in the garage. Tools. Bike Parts. It'll be a process weeding through all of that stuff as well. My nephew Anthony is the mechanic, maybe it will all eventually go to him. For now, I can't part with it.
I am putting his school papers in page protectors. There are some really cute things he wrote about for some of his writing assignments. I found old test scores and he scored really high in the mechanics of language. I take that to mean he understands sentence structure, etc. And his writing style of "telling it like it is" makes me smile. He's a lot like his mother in that way. Along with the mechanical way, and of being orderly -- a nice way of saying borderline OCD when it comes to lining things up and staying organized. lol
I miss my son - there's an ache that doesn't go away.
Will it ever?
I steeled myself to take the first step, took Brian's "papers" to his bank to close out his account. After sitting there waiting for 30 minutes, the banker took me back, started the process. I'm going to get a little snippy here .... I think the woman needed glasses. She was trying to read the papers and kept easing it closer then further away. To top it off, she was entering data into the computer - but her nails were so long, she couldn't type and had to keep correcting her mistakes. She would glare at the screen, lean in for a closer look, correct again. Then she said "I'll be right back, I need to make a copy of this." I make copies of stuff all day long at work, it shouldn't take 10 minutes! When she brought it all back, she handed it all back to me and said they can't do anything until 30 days have passed since Brian died.
Talk about being a little perturbed with all this!
I hope next time I approach the bank, it will be with someone else.
On top of all that, work called because they couldn't do something ..... they're not trained? they don't know the procedure? Hello... can't you look it up like I would????? And frankly, as much as I like my co-worker, sometimes she's .... just not all that. It's very frustrating to know that the next 48 hours they are doing things they're not used to doing, and making mistakes. Come Monday, they will expect *me* to fix it all. I tell ya, it makes me want to call out sick!!!!
The rest of the day has been pretty much a bust. I've been trying to keep busy. I tried binge watching some Netflix. I tried cleaning the garage. Brian's room. The dining room. I managed to vacuum and then steam mop my floors -- we had 3 dogs in the house last weekend, all weekend long! So it's nice having that done. :)
Tomorrow will be another long day.
Having to make decisions about what to do with Brian's stuff has been plaguing me. I don't want to create a shrine in his room, but at the same time, his guitars and his Metallica art hangs on the walls still. His dresser still has his wallet(s) and his pocket knives. There are two jackets hanging in the closet, along with a long leather duster-style coat - I think the guy in the Matrix wore one like it?? Then there's the stuff in the garage. Tools. Bike Parts. It'll be a process weeding through all of that stuff as well. My nephew Anthony is the mechanic, maybe it will all eventually go to him. For now, I can't part with it.
I am putting his school papers in page protectors. There are some really cute things he wrote about for some of his writing assignments. I found old test scores and he scored really high in the mechanics of language. I take that to mean he understands sentence structure, etc. And his writing style of "telling it like it is" makes me smile. He's a lot like his mother in that way. Along with the mechanical way, and of being orderly -- a nice way of saying borderline OCD when it comes to lining things up and staying organized. lol
I miss my son - there's an ache that doesn't go away.
Will it ever?
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